Welcome to our
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Help Center | ||||
Viewing and Changing Orders | ||||
Order Status & Tracking | Registration | About MacroQuest | ||
Request an Invoice | You may search/browse for products, view product details, and add items to your basket without registering. However, registration is required to use some of the extra features and to place orders on this website. |
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Cancel an Order | ||||
Returning a Product | ||||
Return Policy | ||||
How to Return a Product | ||||
Placing Orders | Why Register? | |||
Checkout | If you register online, you can take advantage of the following features of this site: | |||
Invoicing & Payment |
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Delivery Information |
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Favourite |
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Parts List (BOM) Upload |
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Trade Account |
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Quotes |
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Quick Buy |
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Saved Shopping Baskets |
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Scheduled Orders | ||||
Vouchers | Q: How do I reset/change my password? | |||
Product Information | A:Forgot Password ,If you have forgotten your password, you can easily request your password to be reset. | |||
Searching for Products | ||||
Pricing & Availability | Q: How do I change my delivery/invoice address? | |||
Packaging Options | A:You may submit a request to update your invoice address by logging in and going to your Manage Address Book | |||
RoHS / Legislation | Select the address you first used to open your account with us and update the information. When you submit the form, | |||
Technical Support | our support team will be notified to verify the address and will make the update in our business systems. | |||
My Account | ||||
Log In / Registration | Q: How do I set up a trade account? | |||
Update Profile Information | A: You may request a trade account when you register and place your first order on this site. | |||
Change Password | ||||
Update Addresses | NOTE: Orders may be delayed while business credit verification is performed. | |||
Update Payment Cards | You can also contact us to set up an account. | |||
Update Order Preferences | Email customer service: [email protected] | |||
Update Product Notifications | Phone customer service: +86 537 3210030, 8:30am - 5:30pm, Monday - Friday | |||
How Can We Help You? | ||||
Customer Service: +86 53 7321 0030 [email protected] Product Technical Support: +86 53 7321 0050 8:30am - 5:30pm, Monday - Friday |
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View more contact information |
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