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Log In / Registration
Welcome to our
Help Center
Viewing and Changing Orders
Order Status & Tracking Registration About MacroQuest
Request an Invoice You may search/browse for products, view product details, and add items to your basket without registering. However, registration is required to use some of the extra features and to place orders on this website.


Cancel an Order
Returning a Product
Return Policy
How to Return a Product
Placing Orders Why Register?
Checkout If you register online, you can take advantage of the following features of this site:
Invoicing & Payment
  • Online live chat with product technical support
Delivery Information
  • Status tracking information on recently placed orders
Favourite 
  • Save shopping baskets for quick reordering
Parts List (BOM) Upload
  • Create favourites lists
Trade Account
  • Easy checkout with saved addresses and payment methods
Quotes
  • Schedule orders for future delivery
Quick Buy
  • View order status & tracking
Saved Shopping Baskets
  • Shopping basket - log in from any computer, tablet, or smart phone device to see items in your shopping basket.
Scheduled Orders
Vouchers Q: How do I reset/change my password?
Product Information A:Forgot Password  ,If you have forgotten your password, you can easily request your password to be reset.
Searching for Products
Pricing & Availability Q: How do I change my delivery/invoice address?
Packaging Options A:You may submit a request to update your invoice address by logging in and going to your Manage Address Book
RoHS / Legislation Select the address you first used to open your account with us and update the information. When you submit the form,
Technical Support our support team will be notified to verify the address and will make the update in our business systems.
My Account
Log In / Registration Q: How do I set up a trade account?
Update Profile Information A: You may request a trade account when you register and place your first order on this site.
Change Password
Update Addresses NOTE: Orders may be delayed while business credit verification is performed.
Update Payment Cards You can also contact us to set up an account.
Update Order Preferences Email customer service: [email protected]
Update Product Notifications Phone customer service: +86 537 3210030, 8:30am - 5:30pm, Monday - Friday
 
 
How Can We Help You?
Customer Service:
+86 53 7321 0030
[email protected]

Product Technical Support:
+86 53 7321 0050
8:30am - 5:30pm, Monday - Friday
View more contact information