We use cookies to improve your online experience. By continuing browsing this website, we assume you agree our use of cookies.
How to Return a Product
Welcome to our
Help Center
Viewing and Changing Orders
Order Status & Tracking We make returning a product as easy as possible. About MacroQuest
Request an Invoice
Cancel an Order

Deal with Product Damage

Returning a Product Our merchandise is carefully packed for despatch by our distribution centres, or is 
Return Policy pre-packaged by our suppliers in compliance with carrier requirements.However 
How to Return a Product we realise that delivery damage may occur in spite of these precautions.
Placing Orders Please check all deliveries when they are delivered for shortages or external signs of damage. If you find a 
Checkout problem, please contact our customer service department. If containers in your delivery appear damaged, you 
Invoicing & Payment should immediately unpack them and inspect the contents. If there is damage, please contact our customer 
Delivery Information service department. Even if the containers in your delivery appear undamaged, you should still unpack and 
Favourite  examine them as soon as possible. If you find concealed loss or damage, immediately contact our customer 
Parts List (BOM) Upload service department. Please do not dispose of any containers or packing material before any carrier inspection.
Trade Account
Quotes
Quick Buy Q:How do I return a product?
Saved Shopping Baskets A:Please contact with [email protected], You will receive instructions on how to prepare your 
Scheduled Orders package for return once you receive the RMA.
Vouchers
Product Information
Searching for Products
Pricing & Availability
Packaging Options
RoHS / Legislation
Technical Support
My Account
Log In / Registration
Update Profile Information
Change Password
Update Addresses
Update Payment Cards
Update Order Preferences
Update Product Notifications
 
 
How Can We Help You?
Customer Service:
+86 53 7321 0030
[email protected]

Product Technical Support:
+86 53 7321 0050
8:30am - 5:30pm, Monday - Friday
View more contact information